A commitment to responding positively to complaints characterises CORNERSTONE Christian College. In particular, the partnership between parents and The College is a strong and reliable feature of CORNERSTONE. Parents and other school community members must be confident that staff will listen and respond to their needs and concerns.
We have an “Open Door” policy at CORNERSTONE Christian College, where parents are valued and involved with the school, and are encouraged to voice their concerns. It is better to have a direct complaint to a member of staff than to have parents sharing their dissatisfaction with others.
This policy sets out the process for students, parents, members of the community and College staff to have enquiries, concerns, and complaints addressed by the staff, the management team and/or the Chairman of Board.